What should a hairdresser do if a client experiences an allergic reaction during a service?

In the event that a client experiences an allergic reaction during a service, the appropriate action is to stop the service immediately and provide assistance. This response prioritizes the client's health and safety, which is the primary responsibility of a hairdresser. Allergic reactions can manifest in various ways, including swelling, redness, itching, or more severe symptoms, so immediate cessation of the service allows for a thorough assessment of the situation.

Stopping the service and providing assistance allows the hairdresser to respond quickly. This might include rinsing the affected area to remove the product, contacting medical personnel if necessary, or applying a cold compress to alleviate discomfort. It is crucial for the hairdresser to remain calm and supportive, reassuring the client while addressing their needs.

The other choices, such as continuing with the service or applying more product, would exacerbate the situation and potentially lead to more severe consequences for the client. Asking for more information, while it may be part of a follow-up protocol, should not be the immediate response during a moment of distress when the client is visibly reacting. The key element in emergency situations is to recognize symptoms promptly and act in a manner that ensures the well-being of the client.